Barista/Shift Supervisor

Posted October 30, 2020  |  Gloria Jean's Coffees

We are looking for a Barista/Shift Supervisor position at Freehold NJ Location in Freehold Raceway Mall. An Ideal Candidate must have experience as a barista/shift supervisor position, personable and doesn't hesitate to reach out to our Guests.

Hospitality & Guest Service
Follows Gloria Jean’s procedures to ensure coffee and products are always fresh and always accurate

Properly prepares hand crafted quality beverages to every guest according to recipe cards

Stocks showcase with freshly delivered baked goods

Promotes coffee consumption by educating customers, selling coffee and coffee grinding and brewing equipment, accessories.

Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge

Uses proper procedures to ensure the accuracy of every order for every guest E.g. repeating guest’s order when it is presented to them.

Maintains speed of service by working efficiently with a sense of urgency to fill orders and meet guests’ needs

Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue

Listens carefully to guests and apologizes for the experience in the case of a complaint.
Frequent reaching above waist, chest, and shoulder level, as well as below waist level
Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)

Continuous standing on tiled surfaces for all tasks

Ability to stand for long periods of time without a break-Frequent hip flexion while walking for all tasks

Occasional lifting of boxes of supplies/products weighing from <5 – 50 lbs. vertically from floor to knuckle height

Occasional lifting of milk crates weighing between 5 – 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height

Must be available on weekends.
Perform such similar, comparable, or related duties as may be required or assigned.
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour

COVID-19 considerations:

Our first priority is our team members so we have safe practices in place during this time. We have sneeze guards, PPE equipment and daily temperature checks for anyone working in the store.

Application Questions
You have requested that Indeed ask candidates the following questions:
How many years of barista experience do you have?
Are you able to work in Freehold, NJ 07728?
Do you have the following license or certification: Safe Serve?
Are you authorized to work in the following country: United States?
Are you willing to undergo a background check, in accordance with local law/regulations?
When are you available for an interview or phone screen? Please list 2-3 dates and times or ranges of times.

Contact Information

Please send us your CV on nj.gloriajeans@gmail.com