Retail Sales Associate
Posted March 6, 2026 |
POP MART
| Part-time
Job Description
Job Overview
We are in search of Sales Associates ready to contribute to overall salesmanship and customer experience within our stores. This person will be responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, as well as providing in depth product information about the goods they are interested in and closing the sale. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Store Manager.
What You Will Achieve
Greet customers, engage in friendly conversations, and ask about their shopping needs.
Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information.
Offer customers product recommendations and provide information to help them make product-related decisions.
Use the cash register to ring up customer transactions.
Support on product shipment deliveries and organize stockroom.
Maintain a clean, organized, and safe store environment for customers, employees, and store products.
Drive sales of company key products such as Blind boxes, MEGA, and accessories.
Must be able to work flexible hours including nights, weekends, holidays.
What You Will Need
1+ year of retail customer-facing experience
Confident and comfortable engaging customers to deliver great customer experience
Ability to speak or understand multiple languages is a plus
Must be at least 18 years of age
Physical Requirements:
Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
Ability to stand and walk for extended periods (up to 6-8 hours per shift)
Ability to bend, kneel, reach, and climb ladders or step stools safely
Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
Able to work in a fast-paced environment that may require quick movements and multitasking
Ability to work in varying temperature conditions, including stockroom and receiving areas
Manual dexterity required to operate standard stockroom tools (e.g., box cutters)
What We Offer
Market-competitive packages
Opportunities to learn and lead
Career development
We are in search of Sales Associates ready to contribute to overall salesmanship and customer experience within our stores. This person will be responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, as well as providing in depth product information about the goods they are interested in and closing the sale. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Store Manager.
What You Will Achieve
Greet customers, engage in friendly conversations, and ask about their shopping needs.
Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information.
Offer customers product recommendations and provide information to help them make product-related decisions.
Use the cash register to ring up customer transactions.
Support on product shipment deliveries and organize stockroom.
Maintain a clean, organized, and safe store environment for customers, employees, and store products.
Drive sales of company key products such as Blind boxes, MEGA, and accessories.
Must be able to work flexible hours including nights, weekends, holidays.
What You Will Need
1+ year of retail customer-facing experience
Confident and comfortable engaging customers to deliver great customer experience
Ability to speak or understand multiple languages is a plus
Must be at least 18 years of age
Physical Requirements:
Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
Ability to stand and walk for extended periods (up to 6-8 hours per shift)
Ability to bend, kneel, reach, and climb ladders or step stools safely
Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
Able to work in a fast-paced environment that may require quick movements and multitasking
Ability to work in varying temperature conditions, including stockroom and receiving areas
Manual dexterity required to operate standard stockroom tools (e.g., box cutters)
What We Offer
Market-competitive packages
Opportunities to learn and lead
Career development
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